NetSuite

Automate Discount Mapping Code on Shopify through NetSuite

Published:

September 18, 2025

Automate Discount Mapping Code on Shopify through NetSuite

Discounts attract customers and drive significant product sales, as customers can purchase their favorite items at a lower price. This enhances customer loyalty and their experience with the brand. Almost 64% of customers wait for sales to buy products, as per a report by Statista. This suggests how important a discount is in spiking sales for any product. However, managing discounts is difficult for any Shopify seller utilizing NetSuite for order management. It is due to the manual discount mapping from Shopify to NetSuite that takes time and requires resources. Still, there can be chances of errors that may incur huge losses. So, what is the solution? Stay reading the blog and find out an easy way for discount mapping with NetSuite Connector. 

What is Discount Mapping in NetSuite? 

It is a process to map discount codes created on Shopify with the discount items in NetSuite. This helps Shopify merchants manage the discounts effectively. Discount mapping can be done in two ways from Shopify to NetSuite, depending on the client’s requirements. This has a huge impact on the business revenue, and hence it holds great significance for the overall business growth. 

What are the Types of Discount Mapping? 

Discount mapping is basically of two types, and they can choose any of them based on their requirement. 

1. Sync Multiple Shopify Discount Codes with a Single NetSuite Discount Item

In this type of mapping, Shopify sellers have various discount codes, but they map them with only one NetSuite discount item. 

Suppose the following are Shopify discount codes: 

A - 10% 

B - 15% 

C - 20% 

And, this is the NetSuite discount item: 

X - 25% 

In this case, mapping would look like this:

Use case example 1

2. One-On-One Discount Mapping

Merchants generally choose this when they have created multiple Shopify discount codes and various NetSuite discount items. In this mapping, only one discount code is connected with one specific discount item. 

Let us assume the above Shopify discount codes: 

A - 10% 

B - 15% 

C - 20% 

And, here are the following NetSuite discount items: 

P- 12% 

Q- 17% 

R- 22% 

In this case, mapping would look like this: 

Use case example 2

One important thing to note here is that the NetSuite discount item value will be replaced by the Shopify discount code. This way, sellers can offer the same amount of discount that they display in their store. 

Why Discount Mapping is Significant for Shopify Sellers? 

Discount mapping is not just about managing discounts efficiently, but it also offers multiple advantages. Here are some of the benefits that discount mapping provides to the sellers: 

1. Matching Transaction Values 

When online merchants utilize NetSuite for order management, the transaction values must match on both platforms. Businesses must match these values, as they can lead to financial inconsistencies. 

2. Efficient Accounting for Improved Financial Management 

If the enterprise faces financial irregularities, they affect the accounting of the general ledger accounts. 

3. Increasing Sales

With efficient discount mapping, sellers can effectively manage discounts. It helps deliver offers to the customers without any technical glitches. This amplifies sales of the products, which increases the revenue. 

4. Analyzing Discount Effect 

Discount mapping provides the required data that helps sellers in analyzing which discount rate worked the best in sales. They can also find out the profit ratio to analyze how the sales performed. 

5. Real-Time Discount Tracking 

Out of many discount codes in Shopify and discount items created in NetSuite, sellers can keep a check on each one in real time. They can audit the discounts whenever required; hence, it offers more control. 

6. Efficient Order Management

Discount is an integral part of order management, just like shipment, taxes, and others. Hence, discount mapping helps apply discounts easily to an order, which simplifies the process of order management. 

7. Multiple Discount Type Support

Discount mapping is not limited to a particular discount type but is extended to many others. Sellers can offer various types of discounts, such as based on rates or percentages. This way, they can cater to their customers better according to their needs. 

How to do Discount Mapping from Shopify to NetSuite? 

Suppose a Shopify seller has created various discount items for different products and wants NetSuite to manage them. In this case, multiple discount codes are created in the Shopify store, and further, discount items are created in NetSuite. After this process, it is up to the seller which discount mapping they want to utilize for applying a discount on Shopify or any other sales channel. 

NetSuite allows the sellers to add a discount on any particular item or even on the entire sales order. Now, follow these steps to add the discount to one particular item on the sales order: 

1. Follow this path 

  • Transactions
  • Sales
  • Enter Sales Orders 

2. Now, click Edit on the discount field next to the sales order. 

3. Now you have to apply a discount item, which can be done by clicking Add or Ok to the selected item column. The discount rate or percentage is already filled in the discount item. 

Similarly, the discount can be applied to the entire sales order. However, all this process requires manual updation, which is time-consuming and can have multiple errors. This does not mean that Shopify sellers will have to stay behind. They can enhance the process by managing order discounts with an efficient NetSuite connector such as Robust NetSuite Integrator by WebBee. Let us see how it changes the overall discount management. 

Efficiently Manage Discount Mapping with Advanced NetSuite Connector

The first benefit sellers get is that they can automate the process of discount mapping. So they no longer have to manually change the settings for every order. This reduces the time taken for order processing and ultimately delivers the orders faster to the customer. The benefit that comes with Robust NetSuite Connector is that it brings is that there is no space for errors. Hence, Shopify merchants can completely rely on it for error-free discount mapping. 

Want to see how it is done? Here you go! 

1. Log in to the Shopify store with the right credentials and select Robust NetSuite Integrator app in the app section. Next, go to Configuration > App Setting > Sync Orders & Customers > Settings. 

Dashboard Robust NetSuite Integrator

2. At the end, you will find the NetSuite Discount Item for Shopify Promotions. Click on the drop-down below Apply NetSuite Item Level Discounts to all Shopify Promotions as. 

3. Select any discount type and click on Add More 

Non-Discount Item

4. Finally, click on the Save button on the top right side of the App Setting page. 

App Settngs

That is all you have to do for mapping discounts. Also, it is not required to do this for every order separately. Just configure these settings, and it is done. 

Enhance Shopify Business Revenue with Discount Mapping 

There is no question that discounts and offers boost sales, which help bring more revenue for e-commerce sellers. Shopify merchants just need to ensure that they utilize Shopify NetSuite Integration using an efficient NetSuite connector.  Robust NetSuite Integrator is here to make your e-commerce journey smoother by deploying NetSuite functionalities with ease. Revamp financial and order management with Discount mapping, Tax handling, Multi-currencies support, and many others. 

Have queries? Contact Us here, and we will help you stay ahead with our advanced NetSuite Integration

Discount Mapping FAQs Answered Here

1. Can sellers apply a discount on individual items? 

Sellers can apply a discount on both the entire sales order and on individual items in the sales order. 

2. Is Discount an item field in NetSuite? 

Like tax, a discount is also an item in NetSuite. 

3. Can a seller map a discount with a sales order? 

Yes, sellers can map a discount amount to a sales order. 

4. What are the types of discounts supported in NetSuite? 

Sellers can offer a rate or percentage-based discount, as both are supported by NetSuite. 

5. Do sellers have to manage discount mapping manually? 

With NetSuite, merchants have to map discounts manually, but they can automate this through the Robust NetSuite Integrator. 

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