Situated in Sacramento, California, Dragon Glassware was founded in 2017 by Matt Rollens, who set out to craft distinctive drinkware and barware using top-notch materials, to enhance the drinking experience across various beverages like tea, coffee, wine, beer, and spirits. Originally, the business commenced its journey by selling its products on Amazon.com, quickly establishing itself as a prominent retailer of dining sets. Their merchandise gained recognition through appearances on popular platforms such as "Late Night with Seth Meyers," the HBO series "Westworld," and "Star Trek: Picard'' on Paramount+. 

Matt Rollens continued to innovate and collaborate with renowned brands, leading to the creation of specialized drinkware, including their latest venture, the Barbie™ x Dragon Glassware Collection, in collaboration with Mattel, Inc. This partnership was designed to cater to the preferences of beverage enthusiasts.

Vision and Goals

After starting Dragon Glassware, Rollens realized that the growing demands of his business necessitated external logistics support. Consequently, he opted to enlist the services of a third-party logistics (3PL) provider to efficiently manage the company's logistics operations. Rollens made the strategic decision to begin considering a change in their third-party logistics (3PL) provider to - 

Improve Cost-effectiveness

Dragon Glassware encountered many fees and surcharges from their 3PL provider, ranging from unboxing to labelling, resulting in a complex and cumbersome process for calculating 3PL expenses. 

Run Operations Smoothly

As the sole member of his team, Rollens sought out a proficient group with expertise in fulfillment and logistics that he could depend on to manage his operations as his business continued to grow efficiently.

Speed up Logistics

During the holiday shopping season, it often required a full month for the third-party logistics provider (3PL) to receive and process inventory, making it ready for sale. Rollens was in search of a 3PL partner that could assist him in streamlining his supply chain and cutting down on the time it took to prepare inventory for sales.

Holiday Order Fulfillment for Business Growth

Dragon Glassware is a preferred option for those looking to give gifts, with a significant portion of their annual sales, around 40-50%, occurring during the busy holiday shopping season. To handle the surge in holiday orders, the kitchenware manufacturer sought a 3PL (Third-Party Logistics) partner with the capability and workforce to effectively manage the increased demand.