Muted has delivered its products to thousands of consumers overseas with Amazon MCF by WebBee.
Muted is a US-based company started by a Mom who was a sports fan, music enthusiast, and renovation addict. Being all active and energetic can be loud. So, being a responsible mother, she did not want her lifestyle choices to affect her kids. Hence, she came up with ear-protecting muffs. These earmuffs are built to protect kids from loud noises, which can harm their sensitive ears. These are fun, practical, and a must-have for caring parents.
Muted envisions building a business that produces safe goods for kids. The brand runs on the purpose of inclusivity for children, so that parents can involve them in their day-to-day activities without compromising on their safety and hearing health.
Muted faced a lot of struggles on its way to success. The most concerning ones were related to fulfillment and the related procedure. Also, reaching out to a wider audience through product fulfillment became a massive challenge that hindered the growth of the business.
Unorganised Business Processes: Businesses have certain processes carried out on a daily basis. With an online business, these processes increase, which were difficult to handle for Muted earmuffs. Due to this, they failed in certain operations.
Complexity with Global Fulfillment: Global fulfillment is not easy to handle, and Muted faced severe challenges with this. Due to limited access to know-how regarding global fulfillment and related compliance issues.
Inventory Management: Keeping the inventory safe and having a constant track of it is difficult for sellers. The same issue concerned Muted for the longest while until they found a real solution.
Delayed Delivery: Timely delivery of products was one of their most important targets, and that only became an issue for this brand as they did not have a compatible fulfillment partner.
Simple Installation and Easy Integration: Amazon MCF by WebBee allowed Muted to easily integrate their Shopify store with Amazon MCF for fulfillment without having to face any difficulty with installation.
App Customization: It is designed to provide customization of features and applications, as we understand that every business is unique and its needs have to be fulfilled.
Automated Order Fulfillment: The order fulfillment procedure involves multiple stages. The application helps with the automation of all these steps for simpler and faster fulfillment.
Seamless Inventory and Order Management: Inventory and order management issues are also sorted out by Amazon MCF by WebBee with data sync and real-time updates.
Integration of Muted Earmuffs with Amazon MCF by WebBee has transformed their business operations and the way they used to do business. They were able to overcome all their challenges effectively without making many changes or deploying many human resources. This simple change brought them much-needed revenue and international orders.
Streamlined Business Processes: Through Shopify integration with Amazon, Muted earmuffs have experienced a world of change in their business processes. They are well-organized and optimized for best performance and quick response.
Simplified Global Fulfillment: It gave way to easier global fulfillment. On integration with Amazon MCF, they got access to multiple markets across the globe for the fulfillment of orders.
Customer Satisfaction: Customer satisfaction in the end is the driving force for a successful business. The application has improved the same on multiple levels by incorporating faster fulfillment with precision.
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